Cancelling a Pending Funding Request: What You Need to Know

Cancelling a Pending Funding Request: What You Need to Know

Introduction

Mistakenly entered the wrong amount or changed your mind about a funding request? On Fara, you can easily cancel a funding request as long as it is still marked Pending. This gives you control and flexibility before the transaction is processed by the operations team.

What is a Pending Funding Request?

  • A request you’ve submitted to add money to your wallet but has not yet been processed.

  • Shows up in your Transactions → Funding section with the status “Pending.”

  • Can be canceled and resubmitted without needing to contact Support.

Why Cancel a Pending Request?

  1. Correction of Errors: If you entered the wrong amount or missed adding your reference code.

  2. Change of Plans: You decide not to fund your wallet immediately.

  3. Faster Resolution: Cancelling and resubmitting is often quicker than waiting for manual adjustments.

How to Cancel a Pending Funding Request

  1. Log In

    • Access your Fara dashboard.

  2. Go to Transactions

    • Click on Transactions and select Funding.

  3. Check Status

    • Look at the status of your funding request.

    • If it shows Pending, you can proceed with cancellation.

  4. Cancel the Request

    • Click Cancel next to the transaction.

    • The request will be removed from your pending list.

  5. Resubmit if Needed

    • If you made a mistake, create a new funding request with the correct details.

Notes & Tips

  • Once the Ops Team updates the status to Processing, the request is locked and cannot be canceled.

  • Always double-check your funding amount and reference code before submission.

  • If you miss the cancellation window, you’ll need to wait for the transaction to complete and then request adjustments through Support.

FAQ

Q: Can I cancel after the status shows “Processing”?
A: No, cancellation is only possible while the status is Pending.

Q: Will my money be deducted if I cancel?
A: No, canceled requests are not charged.

Q: What if I forgot to add my reference code?
A: Cancel the pending request and resubmit with the correct reference code.

Q: How long does it take for a canceled request to disappear from my account?
A: Immediately. Once canceled, it will no longer appear in your active funding list.

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