Understanding Your Wallet Reference Code and Why It Matters

Understanding Your Wallet Reference Code and Why It Matters

Introduction

Every transfer into Fara requires a reference code. This unique code acts like your digital fingerprint, ensuring that every payment you make is properly tracked and matched to your wallet. Without it, your funds may be delayed or misapplied.

What is a Wallet Reference Code?

  • A unique identifier automatically assigned to your wallet when you create a Fara account.

  • Works as your personal payment tag for funding your wallet.

  • Must always be used when making transfers into Fara.

Why the Reference Code Matters

  1. Accuracy: Ensures your funds are correctly linked to your wallet without manual intervention.

  2. Efficiency: Prevents delays caused by “unidentified transfers.”

  3. Transparency: Appears in your transaction history, making reconciliation simple.

  4. Security: Protects your funds from being misplaced or credited to the wrong account.

How to Use Your Wallet Reference Code

  1. Locate Your Code

    • Log in to your Fara dashboard.

    • Find your reference code under your Main or USD Wallet details.

  2. Include It in Every Transfer

    • When sending funds via bank transfer, type your reference code in the payment notes or reference field.

  3. Verify Before Sending

    • Double-check that the reference code matches exactly before confirming your transfer.

  4. Track Your Transactions

    • After funding, check your transaction history.

    • Confirm that your transfer appears with the correct reference code.

Notes & Tips

  • Your reference code is case-sensitive and must be entered exactly as provided.

  • Never share your reference code with anyone outside your trusted project team.

  • If you forget to use your reference code, contact Support with your transfer receipt so the payment can be reconciled manually.

FAQ

Q: Can I use one reference code for multiple wallets?
A: No, each wallet has its own unique reference code. Always use the correct one.

Q: What happens if I enter the wrong reference code?
A: Your funds may be delayed or not automatically credited. You’ll need to reach out to Support with proof of payment.

Q: Is my reference code permanent?
A: Yes, the reference code assigned to your wallet does not change unless your account is restructured.

Q: Can two people have the same reference code?
A: No, each code is unique to one wallet, ensuring payments are always matched correctly.


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